What a great first visit at Michigan Reproductive Medicine.
Hi!
I just wanted to say how much I appreciate your office! It is not only beautiful, but such a warm, welcoming place to come to. Everyone is so kind. Let me phrase that, everyone is so GENUINELY kind! There are no words to describe Dr Mersol-Barg. It was unbelievable when I met him last week. I never thought a man could be so compassionate when it comes to a women’s reproductive system (and biological needs!). I was blown away! I felt at such ease with him, like I had known him for years when really it was only a few minutes. His kindness, thoroughness, patience and interest in my feelings was refreshing. I felt valued as a patient and a person. (Certainly not your 7 minute primary care doctor appointment lol! At the primary care office, you can almost hear the “ding!” of the timer as your time is up and they’re on to the next patient. So many times I’ve felt like, “Wait, I didn’t even tell you what’s wrong!” or “How do I take this medication?”)
Your phlebotomist is amazing. He is always so sweet and cheerful. I have NEVER had such a painless blood draw! I am terrified of needles, so much that I have to lay down for blood draws or I pass out from anxiety 😳. He is phenomenal!
The front desk girls are always so kind and professional in person as well as on the phone. The same goes for the sweet girl at checkout who always helps me.
I couldn’t be happier with my “long dreaded” decision to see a “fertility specialist.” I felt this stigma about it. Honestly, now that I see how it truly is, I should’ve done this sooner! I’m excited to find out what the heck is wrong and take the bull by the horns. It’s funny how when you feel supported and cared for, this new sense of strength and courage emerges 😊.
Oh, I can’t forget to mention the ultrasound nurse I met today. Another one of your great staff members! She was so cool. She showed me everything she was looking at on the screen. My past ultrasounds were always secretive. Like I wasn’t allowed to see what they saw. I had to guess the outcome based on the faces and sounds they made while clicking away. Talk about anxiety! So thank you for including me in the investigative process today 😊.
Sincerely,
DF,
August 30, 2016
